Terms & Conditions
SECTION 1 : WHAT DO WE DO WITH YOUR INFORMATION?
When you complete a purchase from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address to enable us to fulfil your order.
SECTION 2 : CONSENT
HOW DO YOU GET MY CONSENT?
When you provide us with personal information to complete a transaction, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only (eg sending an order confirmation / fulfilment / refund email / abandoned cart email if there is a change in stock levels ).
HOW DO I WITHDRAW MY CONSENT?
If after you opt-in for an email newsletter, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at email@example.com. There is also an unsubscribe option at the bottom of each newsletter we send out.
SECTION 3 : DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
For US & Canadian customers receiving their orders via Fedex, we supply the information needed to Fedex for the sole purpose of fulfilling the delivery of your order and notifying you of it’s delivery updates.
SECTION 4 - HOSTING
SECTION 5 - PAYMENT
ARE MY DETAILS SAFE?
SECTION 6 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only be allowed access to information to the extent necessary to allow them to perform the services they provide to us (eg Fedex needs information in order to process a US delivery and email an update).
SECTION 7 - SECURITY
To protect your personal information, we endeavour to take all reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. However, we cannot guarantee the security of any data you disclose online. You accept the inherent security risks of providing information and dealing online over the Internet and will not hold us responsible for any breach of security unless this is due to our negligence or wilful default.
SECTION 8 - IP ADDRESSES & COOKIES
The Ethical Silk Company may use the user’s IP address to help diagnose problems with its server, to administer the services and for security purposes.
A cookie is a small file that asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. In addition, the website and those of its affiliates and clients may contain advertisements that may contain Cookies.
Analytics and performance cookies:
Our website host Squarespace uses Analytics and Performance cookies to collect information on our behalf about how visitors interact with our site. Storing these cookies is how Squarespace Analytics data is populated. We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We use Google Analytics and only use this information for statistical analysis purposes and then the data is removed from the system (26 months for Google Analytics).
Such data includes:
Google Search Keywords
Other Search Keywords
Site Search Overview
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information please contact firstname.lastname@example.org or write to us at:
The Ethical Silk Company
203 Lower Kimmage Road
Although exceptionally rare, allergic reactions to silk can occur. The Ethical Silk Company accepts no responsibility whatsoever for any allergic reaction to its products that may occur.
The Ethical Silk Company shall not be liable for any direct, indirect, special or consequential damages arising out of the use of this website or the reliance on information in it. The content of this paragraph and its clauses and omissions shall apply to the maximum extent permissible by applicable laws. Any rights not expressly granted herein are reserved.
The Ethical Silk Company has taken great care to ensure that the information appearing on this website is accurate and up-to-date. Bearing this in mind, the user of this website should not take the accuracy of the information for granted. None of the material included in this website is to be relied upon as a statement or representation of fact.
The Ethical Silk Company has no control over the use to which the information within this website may be put and shall not be liable for any loss or damage either direct or indirect arising out of or in connection with the use of such information. Your statutory rights remain unaffected.
The Ethical Silk Company cannot be held liable for the content of the websites to which this website links. Users of this website link to other websites at their own risk and use those websites according to the terms and conditions of use of those websites. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.